The Success of Online Passport Queue Registration Applications Using Delone and Mclean Models
Ivan Ramos; Lilik Noor Yuliati; Megawati Simanjuntak · 2022 · Jurnal Aplikasi Bisnis dan Manajemen
WASTE classifies this as Negative / Null Result Report · AI classification, approximate
The study found no significant effect — useful as a negative control or null benchmark for your own design.
Abstract
Advancement in sophisticated information technology can be used for innovation in access to public services. In this study, the public service studied was the Online Passport Queue Registration Application (APAPO) at the Class I Non-TPI Bogor Immigration Office. This study aims to analyze the effect of system quality, information quality, service quality, user characteristics, usage rate, user satisfaction on net benefits APAPO using DeLone and McLean and find out the priority factors for improvement using the Important-Performance Analysis (IPA) method. The sampling technique used was conveni
Abstract by Ivan Ramos; Lilik Noor Yuliati; Megawati Simanjuntak, Jurnal Aplikasi Bisnis dan Manajemen (2022) — licensed CC BY 4.0.
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Metadata source: DOAJ · DOI 10.17358/jabm.8.1.33